AIR FREIGHT FAQ
Air Freight Questions, Clearly Answered
Quick answers about quotations, transit time, chargeable weight and special cargo.
FAQ
Frequently Asked Questions
01Which airports can you ship from in South China?
We can coordinate air freight through Shenzhen, Guangzhou, Hong Kong and other suitable gateways depending on cargo type, available space, schedule and destination.
02What information is needed for an air freight quote?
Please provide origin, destination, commodity, number of pieces, gross weight, dimensions, cargo-ready date and any special handling requirements.
03Can you handle door-to-door air freight?
Yes. Door-to-door availability depends on destination and cargo conditions. We can plan pickup, export air freight and destination delivery as one shipment solution.
04How is chargeable weight calculated?
Air freight usually compares gross weight with volumetric weight. The higher figure is generally used as chargeable weight, subject to airline and shipment conditions.
05Can batteries or sensitive cargo move by air?
Some special cargo can be accepted after checking commodity classification, packing, test reports or other documents. Acceptance varies by airline and route.
06How fast is international air freight?
Transit time varies by destination, direct or transit routing, flight schedule, customs and local delivery. We provide a route-specific estimate when quoting.